FAQ’s

You can contact us by email to [email protected] or by telephone on 01670 330130, our customer services team are available 9am to 5pm, Monday to Friday.

Delivery options and cost details can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website.

If an item you have ordered is out of stock we will inform you of this by email and you will not be charged for the product.

Orders placed before 5pm Monday to Friday are dispatched the same day. For guaranteed next day delivery, it is advisable to select ROYAL MAIL SPECIAL DELIVERY.
All Delivery options and cost details can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website

You can track your order by selecting one of the ROYAL MAIL TRACKED DELIVERY options.
Full details of these options can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website.

If you selected one of the ROYAL MAIL TRACKED DELIVERY options at check out, you can track your delivery progress through the Royal Mail Track and Trace service using the reference number supplied via SMS to you.
Further details can be found by clicking on the Shipping Information link in the HELP section at the bottom of our website.

We offer an instant loyalty scheme which means discounts and free delivery (on orders over £50) will be available to you, offering you savings from your very first order.
For more information please visit our HOME page.

If you are new to vaping, we have put together a comprehensive step by step guide to help you get started, please click on BEGINEERS GUIDE TO VAPING on our HOME page.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who can help point you in the right direction.

Should you wish to add to or amend your existing order, please contact our customer services team on 01670 330130 who will advise you if the change is possible along with any additional costs.
The Customer Services team are available 9am to 5pm, Monday to Friday.

We accept the following payment methods; Visa, Mastercard, Maestro, Visa Electron, PayPal

Our return address is Vapestreams Limited, PO Box 274, Washington, NE37 9DB.
Further information can be found by clicking on our Terms and Conditions link at the bottom of our website, Your Rights section.

We offer discounts and special offers to you from your very first order, including discounts on Mix and Match options on ALL e-liquids, any brand, any flavour and any strength.
For more details, please visit our HOME page.

Every single one of our e-liquids advertised on our website have been tested by our product staff and each one comes with a full description on our website.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who have tested every product

We have put together a comprehensive step by step guide to help you with all aspects of vaping, please click on BEGINEERS GUIDE TO VAPING on our HOME page.
We also have a Live Chat function available 9am to 5pm Monday to Friday staffed by experienced and highly knowledgeable vapers who can help point you in the right direction.

Refer a friend

Refer a friend and you both get £5.00

For every friend that joins Vapestreams we will add 500 points worth £5.00 to both your accounts.

Refer a Friend

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UK & Europe’s Lowest Eliquid Shortfill Prices.
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